English   Frequently Asked Questions Q: Is the school recognized and inspected? A: Yes, we are recognized by the New Zealand Qualifications Authority as a registered provider of quality education and we are inspected every year. Q: How can I receive more information about IVY College of New Zealand ? A: Please send us an e-mail with your name and address and we will mail you our brochure, or write to Ivy College of New Zealand, PO Box 105148, Auckland Central, New Zealand. Q: When should I send my application form? A: Please send us your application form as soon as possible. The deadline depends on whether you need an Entry Visa or Student Authorization. It usually takes 8 to 12 weeks to receive a Student Authorization in most countries. Q: If I don't get my visa, will I get a refund? A: Yes, if your visa application is not successful we will refund all your money except the first $150 non-refundable Registration fee (and the Homestay Arrangement fee if applicable), provided you send us a copy of your visa refusal letter obtained from the Immigration Office, Embassy or Consulate two weeks before starting the course. Please see the Refund Policy on the Enrolment page for more detailed information. Q: Can I extend my course after I start studying at IVY College? A: Yes, you can extend your course after you start studying at IVY College without paying an extra registration fee. We must receive written notice of your request for extension at least 3 weeks before your last day of school. Q: When will I receive my homestay family information? A: You will receive your homestay family information after we have received your full payment, photos, travel and medical insurance, and arrival details. Q: Should I contact my homestay family before I arrive in Auckland? A: If you have enough time, it would be nice if you could send your homestay family a letter to introduce yourself. Please include a photo of yourself. Q: How do I travel from my homestay family to the school? A: Students generally take the public bus to school every day. Q: What should I do if I want to change my homestay family? A: Please tell us if you have a problem with your homestay family and we will change it as soon as possible. Q: Which exams do your students take? A: Many of our students sit the IELTS examination. We can also arrange sittings of Cambridge First Certificate and Advanced Examinations. Q: How can I get more information about the city of Auckland? A: Visit Auckland's general information website at www.akcity.govt.nz :: top: :: [Home] [About IVY] [Courses] [Enrolment] [Location] [Contact Us] [Q&A] [English] Copyright (c) 2001 IVY College New Zealand. All rights reserved. study@ivycollegenz.com